Blank Magazine Empty (Alarm 551)
Help Text:
Load blank magazine and press [I]
Problem
The magazine is empty
The upper retainer is set too high/low
When the magazine is adjusted too high/low, it may cause incorrect folding of the outer flaps. The outer flap locks itself in the outer flap folders because the blank is held in the incorrect position by the suction frame. When the case is pushed into the side belts it cannot correct itself anymore and ends up too far between the side belts. This results in bad taping and or cutting.
Solution
Load the magazine with boxes
Adjust the retainers to the proper settings outlined in your machine manual
In Europe: You can find your machine manual access code inside pocket of electrical cabinet (also retrofit information)
In Americas: You can find your machine manual access code on a QR on the machine

Adjusting the upper retainer to optimal machine settings

In this example, upper retainer settings of 390



